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My phone keeps showing no service while i have a sim on it

Why is my iPhone7 not bring service

iPhone 7, iOS 14

Posted on Dec 24, 2022 12:27 AM

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Question marked as Best reply

Posted on Dec 24, 2022 2:24 AM

First make sure that you're running the latest iOS version available for your device. If you're indeed running iOS 14, you want to upgrade to iOS 15.7.2 first. If this is not working, follow the steps below


Try and preform a carrier settings update



To manually check for and install a network provider settings update:

  1. Make sure your device is connected to a Wi-Fi or mobile network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your network provider settings.
  3. To see the version of network provider settings installed on your device, tap Settings > General > About and look next to Network Provider.

If you insert a new SIM card into your iPhone or iPad, you will need to download the network provider settings for your new network provider.


If that is not working: turn mobile data off and back on again

Go to Settings > Mobile Data and check if your mobile line is turned on. If your mobile line is turned off, turn it back on. Then check if you have service.

If you can't see your mobile line in Settings > Mobile Data, you should set up an eSIM or insert a physical SIM card. If you're using a physical SIM card, remove the SIM card and put it back in.

If your SIM card is damaged, doesn't fit in the SIM tray or you've transferred your physical SIM card from another device, ask your network provider for a new SIM card. 

Find out more about removing your iPhone SIM card or iPad SIM card.


If that is not working, reset your network settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.



1 reply
Question marked as Best reply

Dec 24, 2022 2:24 AM in response to sulaiman110

First make sure that you're running the latest iOS version available for your device. If you're indeed running iOS 14, you want to upgrade to iOS 15.7.2 first. If this is not working, follow the steps below


Try and preform a carrier settings update



To manually check for and install a network provider settings update:

  1. Make sure your device is connected to a Wi-Fi or mobile network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your network provider settings.
  3. To see the version of network provider settings installed on your device, tap Settings > General > About and look next to Network Provider.

If you insert a new SIM card into your iPhone or iPad, you will need to download the network provider settings for your new network provider.


If that is not working: turn mobile data off and back on again

Go to Settings > Mobile Data and check if your mobile line is turned on. If your mobile line is turned off, turn it back on. Then check if you have service.

If you can't see your mobile line in Settings > Mobile Data, you should set up an eSIM or insert a physical SIM card. If you're using a physical SIM card, remove the SIM card and put it back in.

If your SIM card is damaged, doesn't fit in the SIM tray or you've transferred your physical SIM card from another device, ask your network provider for a new SIM card. 

Find out more about removing your iPhone SIM card or iPad SIM card.


If that is not working, reset your network settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.



My phone keeps showing no service while i have a sim on it

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