Hi,
do you know why the “messages” data’s usage is different in two locations ?
when I go on “iCloud storage”, it is indicated 55Go of data’s.
But when I click on “Messages” from there, I can see that the « Main conversation” indicates 5Go ?
why such a difference?
thank you
iPhone X
Hey ThomasTo,
We'd be happy to help out. The storage being consumed by your Top Conversations is only going to show the storage being used by those you converse with the most. The discrepancy likely indicates you're using a lot of storage with those you don't converse with often.
The best thing to do is to delete old conversation threads with those you no longer need in order to reduce the amount of storage being taken by them.
If that doesn't solve your issue, we'd recommend contacting Apple for further support using this link: Get Support
We hope this helps out.
Take care!
Hey ThomasTo,
We'd be happy to help out. The storage being consumed by your Top Conversations is only going to show the storage being used by those you converse with the most. The discrepancy likely indicates you're using a lot of storage with those you don't converse with often.
The best thing to do is to delete old conversation threads with those you no longer need in order to reduce the amount of storage being taken by them.
If that doesn't solve your issue, we'd recommend contacting Apple for further support using this link: Get Support
We hope this helps out.
Take care!
Why the messages data’s usage is different between ...
