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Cannot use AppStore

Hello, I have been having some problems with the App Store. My problem is that I can enter the App Store however I cannot download any apps and the apps that I already is not seen as downloaded. I have tried to reopen, sign out and re-enter app store, check payment information, set date and time settings etc but it won’t fix my problem.

iPhone 12 Pro Max, iOS 16

Posted on Dec 24, 2022 1:08 AM

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Question marked as Best reply

Posted on Dec 24, 2022 3:22 AM

Please check, if you have a connection problem or access restrictions, check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

1 reply
Question marked as Best reply

Dec 24, 2022 3:22 AM in response to kuti112

Please check, if you have a connection problem or access restrictions, check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

Cannot use AppStore

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