I didn’t upgrade my subscription. I only want the 7.99 and it changed to 10.99

I was paying 7.99 for my disney plus. But this month it renew for disney premium on its own

Posted on Dec 24, 2022 10:37 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2022 12:05 AM

Hi eliseayesenia,

Welcome to the Apple (user-to-user) Community.


Wondering if Disney has increased it's subscription prices for everyone.

You may be able to check if you can log-in to a Disney account online:

or from wherever you purchased your subscription ... may have been a "special" offer ?


OR

If your Disney subscription is purchased / charged through your Apple ID account:


How to switch to a different subscription plan - Apple Support


How to:

Request a refund for apps or content that you bought from Apple – Apple Support


If needed:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage.

Billing and Subscriptions support Page

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Dec 25, 2022 12:05 AM in response to eliseayesenia

Hi eliseayesenia,

Welcome to the Apple (user-to-user) Community.


Wondering if Disney has increased it's subscription prices for everyone.

You may be able to check if you can log-in to a Disney account online:

or from wherever you purchased your subscription ... may have been a "special" offer ?


OR

If your Disney subscription is purchased / charged through your Apple ID account:


How to switch to a different subscription plan - Apple Support


How to:

Request a refund for apps or content that you bought from Apple – Apple Support


If needed:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage.

Billing and Subscriptions support Page

Subscriptions and Billing - Official Apple Support


All the best :-)

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I didn’t upgrade my subscription. I only want the 7.99 and it changed to 10.99

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