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iPhone’mun ses kısma be yükseltme tuşları normal olarak çalışıyor ama etkin değil sanırım

Video izlerken ses gelmiyor şarkı dinlenemiyor veya sesle ilgili hiçbir şey yok kulaklık taktığım zaman ses geliyor veya ses kısma yükseltme tuşu kulaklık varken çalışıyor ama kulaklık yokken hiçbiri aktif durumda değil lütfen destek istiyorum

iPhone 7, iOS 15

Posted on Dec 25, 2022 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2022 3:21 AM

Please try and follow these steps in order to see if you can fix this problem


If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If this is not working, please contact Apple Support to set up service options for your device

1 reply
Question marked as Top-ranking reply

Dec 25, 2022 3:21 AM in response to Eyüpç

Please try and follow these steps in order to see if you can fix this problem


If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If this is not working, please contact Apple Support to set up service options for your device

iPhone’mun ses kısma be yükseltme tuşları normal olarak çalışıyor ama etkin değil sanırım

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