send and receive

the send and receive is on the apple id and not the phone number

iPhone 11

Posted on Dec 25, 2022 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 10:21 AM

Hey there rachelmcqu,


We understand you're not seeing your phone number for sending in iMessage. We'd be happy to provide information to help you address this.


Use the steps here to add your phone number: Add or remove your phone number in Messages or FaceTime

Set up your phone number
On your iPhone:
1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
iPhone showing how to select iMessage settings
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
Turn on your phone number for your Mac
Turn on your phone number for your iPad or iPod touch

Regards.

1 reply
Question marked as Top-ranking reply

Dec 27, 2022 10:21 AM in response to rachelmcqu

Hey there rachelmcqu,


We understand you're not seeing your phone number for sending in iMessage. We'd be happy to provide information to help you address this.


Use the steps here to add your phone number: Add or remove your phone number in Messages or FaceTime

Set up your phone number
On your iPhone:
1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
iPhone showing how to select iMessage settings
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
Turn on your phone number for your Mac
Turn on your phone number for your iPad or iPod touch

Regards.

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