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IPhone 12 wifi and Bluetooth don’t work. Are greyed out.

are there any strategies for fixing bluetooth and wifi that are greyed out.

weird happened after 16.2 update.


have tried everything except for third party software if anyone has suggestions would be greatly appreciated.

Posted on Dec 25, 2022 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 10:48 AM

Hey Pierds,


What steps have you tried on your own so far? This can help us avoid repeating any steps. Also, are you unable to enable Wi-Fi and Bluetooth under both the Control Center and Settings page? See these articles below for more info:




Let us know if you can enable these under Settings app instead. If not, try restarting your device to see if it makes a difference: Restart your iPhone


We'll be waiting for your response!


Best regards.

3 replies
Question marked as Top-ranking reply

Dec 27, 2022 10:48 AM in response to Pierds

Hey Pierds,


What steps have you tried on your own so far? This can help us avoid repeating any steps. Also, are you unable to enable Wi-Fi and Bluetooth under both the Control Center and Settings page? See these articles below for more info:




Let us know if you can enable these under Settings app instead. If not, try restarting your device to see if it makes a difference: Restart your iPhone


We'll be waiting for your response!


Best regards.

Dec 27, 2022 1:36 PM in response to BrianK90

I have done about everything. Have completed the actions above. Have reset Network Settings, removed IOS16.2 and reinstalled, and did a complete Reset All Settings.


Sounds like may be chip or board for the WIFI and Bluetooth. Just disappointed at the potential to need a new phone as it is not covered for replacement by Apple.


Dave

Dec 27, 2022 2:05 PM in response to Pierds

Hi Pierds,


You have done a great job of troubleshooting the issue. Now it's time to have a technician take a look at it. Even if your iPhone is no longer under warranty, you can still get it serviced for an out-of-warranty fee.

There is no need to be looking to have it replaced.


This page will get you started, and you can get an estimate also:

iPhone Repair & Service


You'll want to back up your iPhone using a computer before you bring it in, so not to lose any of your data:

How to back up your iPhone, iPad, and iPod touch

Choose either Mac or PC to get started.


If you've been backing up with iCloud before the Wi-Fi stopped working, here's how to see if and when a iCloud backup was made:

1. Settings

2. Tap your name

3. Select iCloud

4. Scroll down and tap iCloud Backup

5. "Last successful backup" will give you the date/time

Locate backups of your iPhone, iPad, and iPod touch for more info.


Take care!





IPhone 12 wifi and Bluetooth don’t work. Are greyed out.

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