Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone can’t setup

My old phone I’m trying to factory reset. I connected to computer and went through that process. When it turned back on it says “iPhone locked to owner” I don’t know the password on the phone and the Apple ID email I try says it cannot be used to unlock this phone. I have never used a different email.

iPhone XS Max

Posted on Dec 25, 2022 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2022 3:24 PM

Your iPhone is Activation Locked. You need the original owner’s assistance.

How to remove Activation Lock - Apple Support


1 reply

iPhone can’t setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.