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locked out of my phone

How can i get back into my phone when locked out!



iPhone 11, iOS 15

Posted on Dec 25, 2022 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2022 7:03 PM

There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:


1) iCloud: Activation Lock - Activation Lock for iPhone, iPad, and iPod touch - Apple Support - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> How to remove Activation Lock - Apple Support - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.


2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> If you forgot your iPhone passcode - Apple Support



2 replies
Question marked as Top-ranking reply

Dec 25, 2022 7:03 PM in response to We-can_21

There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:


1) iCloud: Activation Lock - Activation Lock for iPhone, iPad, and iPod touch - Apple Support - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> How to remove Activation Lock - Apple Support - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.


2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> If you forgot your iPhone passcode - Apple Support



locked out of my phone

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