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Unable to redeem, gift card

Hi so recently i tried buying robux for my daughter on the app roblox with a gift card of 25 dollars but when i tried it told me to contact www.apple.com/support/itunes and i was wondering if u guys could help me solve this problem


[Re-Titled by Moderator]

iPad mini 6, iPadOS 16

Posted on Dec 25, 2022 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 2:59 AM

with a gift card of 25 dollars

Try this:

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


1 reply
Question marked as Top-ranking reply

Dec 26, 2022 2:59 AM in response to tsuki32

with a gift card of 25 dollars

Try this:

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


Unable to redeem, gift card

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