apple music error

I was listening to some music on apple music and a song wasn't playing, it was just paused. It didn't automatically skip it so I knew (and it didn't give me the message) that it wasn't a problem with the country or region I'm in but it gave me the message "The Operation could not be completed An unknown error occurred (-16913)" I'm just wondering what is error -16913?

iPhone 12, iOS 16

Posted on Dec 25, 2022 11:20 PM

Reply
1 reply

Dec 27, 2022 1:52 PM in response to Alcon12

Hello Alcon12,


If you're unable to play items from the Apple Music service, you can first try quitting and reopening the application.


1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close. 
3. Swipe up on the app's preview to close the app. 

Close an app on your iPhone or iPod touch


You'll also want to make sure you've restarted the device and that it is up to date.


Restart your iPhone

Update your iPhone or iPad


If the items you're trying to play are saved to your library, try playing them directly from the Apple Music Catalog and see if they work there. If they do, remove the items from your library and re-add them.


If you're still unable to play items in the Apple Music service, you'll want to contact Apple to report the issue: Get Support


Cheers!



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apple music error

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