Debiting money for icloud

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Debiting money for icloud

Hello! In the month of December, I had money debited from my icloud subscription account twice. The first write-off was on 09.12.22., in the amount of 59 rubles and on 26.12.2022 again. How do I get a refund for the second debit?

iPhone 12 Pro Max, iOS 15

Posted on Dec 26, 2022 5:04 AM

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Answer 1

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justin_900

Community Specialist

Dec 27, 2022 2:25 PM in response to роман146

Hello роман146,

Welcome to Apple Support Communities!

We want to help you get a refund for the extra charge. Use these steps to request a refund:

"How to request a refund

Sign in to reportaproblem.apple.com.
Tap or click "I'd like to," then choose "Request a refund."
Choose the reason why you want a refund, then choose Next.
Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."

This Apple Support page has the full details: Request a refund for apps or content that you bought from Apple - Apple Support

If you still need help with the billing issue, please reach out to an Apple Support Advisor for further assistance: Get Support

We hope this helps to resolve the billing issue so you're charged correctly.

Cheers!

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Debiting money for icloud

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