Apple Event: May 7th at 7 am PT
For about a week now my 2017 Apple TV 4K has only been showing the “Passing Downtown Los Angeles” screensaver on my TV. I have downloads set to daily, my storage is nowhere near full and when I swipe on the touchpad it just repeats the screensaver. Nowhere online have I found an answer.
Apple TV 4K, tvOS 16
The issue actually started after updating to 16.2, and there’s plenty of storage left, the small number of apps I do have downloaded aren’t large at all. I’ve had it on “download daily” for about a week now and it still hasn’t showed a new screensaver.
The issue actually started after updating to 16.2, and there’s plenty of storage left, the small number of apps I do have downloaded aren’t large at all. I’ve had it on “download daily” for about a week now and it still hasn’t showed a new screensaver.
Have you found a solution yet?
Hi, I have the same problem since the 16.2 update. Unfortunately disconnecting the power cable did not solve the problem.
Hi _Atlas_,
Is your Apple TV software up to date? You can follow these instructions to ensure it is:
Also please note this information from our support article about Aerial screen savers:
"The number of Aerials that you can download depends on how much storage is available on your Apple TV. To manage storage on your Apple TV, go to Settings > General > Manage Storage."
Aerial screen savers on your Apple TV
Also please allow 24 hours after changing the frequency of downloads for the screensavers to see additional screen savers.
Cheers!
Hi _Atlas_,
Thanks for getting back to us. It sounds like you have done everything correctly. We'd next suggest pulling the power on your Apple TV for 5-10 seconds. This may trigger the screen savers to begin showing up again. If it doesn't, you want to next contact Apple Support for a deeper dive.
Have a fantastic day!
Yeah, after switching to using photos as a screensaver for a week or so, and then switching back to aerial it seems to have downloaded new ones 👍
Mine does nothing either :/ might have to contact support
Apple TV 4K not downloading new screensavers
