my iphone

how do I unfreeze my phone screen that's stuck at the Lock Screen and I can't restart?


iPhone 11 Pro, iOS 15

Posted on Dec 26, 2022 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 7:32 AM

Try a force restart. Press and very quickly release the volume up button, press and very quickly release the volume down button, then press and hold the side button for about twenty seconds. When the Apple logo appears, release the button. The timing is a little tricky, so try it a few times!




Force restart iPhone - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.