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my iphone

how do I unfreeze my phone screen that's stuck at the Lock Screen and I can't restart?


iPhone 11 Pro, iOS 15

Posted on Dec 26, 2022 7:30 AM

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Posted on Dec 26, 2022 7:32 AM

Try a force restart. Press and very quickly release the volume up button, press and very quickly release the volume down button, then press and hold the side button for about twenty seconds. When the Apple logo appears, release the button. The timing is a little tricky, so try it a few times!




Force restart iPhone - Apple Support

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Question marked as Best reply

Dec 26, 2022 7:32 AM in response to bitty07

Try a force restart. Press and very quickly release the volume up button, press and very quickly release the volume down button, then press and hold the side button for about twenty seconds. When the Apple logo appears, release the button. The timing is a little tricky, so try it a few times!




Force restart iPhone - Apple Support

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