iCloud not syncing

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Level 1

4 points

iCloud not syncing

I have been trying to sync my photos for months now and no luck. It’s turned on and I deleted half the photos, no progress. When I click on enable under settings>iPhone storage>iCloud Photos. Absolutely nothing happens. The profess bar has t moved once and no photos from my phone has uploaded, my wife has the same issue. But my daughters iPad works fine. Other things have synced, but I removed it and stopped it. Any advice I could, other than update, restart, pressing these over and over?

iPhone XS Max

Posted on Dec 26, 2022 8:15 AM

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Answer 1

Dec 28, 2022 6:35 AM in response to Runner030

Runner030,

As you've tried all the steps in the article and the issue continues, you'd want to reach out to Apple Support directly to further assist and ensure there's no issue with your iCloud account.

If needed, the links below can help you connect.

Contact Apple Support

Contact Apple for support and service

Best.

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Answer 2

danakayw

Community Specialist

Dec 27, 2022 3:54 PM in response to Runner030

Hey there Runner030,

We see that items are syncing, but you mentioned that there doesn't seem to be any progress. This process can take time. Did you already connect to power and Wi-Fi and leave it overnight?

If so, let's troubleshoot iCloud issues using the following guide: Get help with iCloud Photos If that doesn't help or you need further assistance with this, use the link at the bottom of the page to contact Apple Support.

Take care.

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Answer 3

Runner030 Author

Level 1

4 points

Dec 27, 2022 8:58 PM in response to danakayw

Hello. I have done that about 5 times a week for the last 3 months. It isn't the wifi as my one drive syncs in minutes. I also have an excellent line. As I explained it'd been stuck there for months, but thanks for trying to help. I cancelled the subscription as I have done everything I could find on google.

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iCloud not syncing

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