my iphone is frozen
I cant turn off my iphone, and I dont know what to do.
My phone is in danish
I cant turn off the phone before close the "annuller" button, which i cant close.
iPhone 13 Pro, iOS 16
User profile for user:
Lager1
User level:
Community Specialist
Hi aysel50,
The following steps address what you're describing specifically, and should provide a solution to your frozen iPhone:
- "Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support."
You can find these steps along with other information that may be helpful, here: If your iPhone won't turn on or is frozen - Apple Support
We also suggest having your iPhone serviced for the cracked screen, so reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!