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Romeo_Jay Author

Level 1

4 points

Black dot/Black spot on new iPad

Yesterday I got an iPad generation 7, today I noticed a black spot on it that couldn’t be rubbed away, wondering if this is an issue with the screen? The glass or something else entirely

iPad, iPadOS 16

Posted on Dec 26, 2022 10:52 AM

Similar questions

1 reply

Dec 28, 2022 7:03 AM in response to Romeo_Jay

Hello Romeo_Jay,

Welcome to Apple Support Communities! It sounds like you need help with some spots on your new iPad. We completely understand why you'd reach out, and are happy to help.

The following article has some information that may help you resolve this issue. How to clean your Apple products

We recommend trying to clean it first and if it doesn't come off, then reach out to Apple Support.

Contact Apple for support and service

Please have a look and let us know if this helps!

Cheers!

Black dot/Black spot on new iPad

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