When I go to general>transfer or reset iPad and try to click on the erase all content button it will not let me, and still has all its storage and apps still intact on the Home Screen. How can I wipe all content?
iPad Pro 9.7-inch WiFi, Cellular
Hi Reilly13,
Thanks for coming to Apple Support Communities for help today.
It sounds like you are in the right spot, but you did not mention entering your Apple ID password or device passcode as mentioned here: How to erase all content and settings. Did you complete this step?
If you have a restrictions on your iPad or a managed profile from work or school, you could be prevented from erasing the iPad.
These articles can explain both further.
If that doesn't explain the issue, then let us know further details.
Have a fantastic day!
Hi Reilly13,
Thanks for coming to Apple Support Communities for help today.
It sounds like you are in the right spot, but you did not mention entering your Apple ID password or device passcode as mentioned here: How to erase all content and settings. Did you complete this step?
If you have a restrictions on your iPad or a managed profile from work or school, you could be prevented from erasing the iPad.
These articles can explain both further.
If that doesn't explain the issue, then let us know further details.
Have a fantastic day!
Erasing data button won’t work
