I use the hide my email feature with my email and now I’m not getting emails that are supposed to be forwarded to me

What do I do?

Posted on Dec 26, 2022 6:01 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2023 11:44 AM

Hey P_23_,

You may be able to see the emails depending on how they are being filtered.


"You can filter any mailboxes to see messages sent to Hide My Email addresses.

  1. In Mail on iCloud.com, tap the folder you want to filter in the Mailboxes list.
  2. Tap the Filter Messages button above the message list. You can see the current filter next to “Filtered by.”
  3. Do one of the following:
    • Change the filter: Tap the current filter. In the pop-up menu, choose Only Hide My Email.
    • Stop filtering messages: Tap the Filter Messages button again."


Use Hide My Email in Mail on iCloud.com - Apple Support


Thank you for using Apple Support Communities. Have a good one.

3 replies
Question marked as Top-ranking reply

Jan 15, 2023 11:44 AM in response to P_23_

Hey P_23_,

You may be able to see the emails depending on how they are being filtered.


"You can filter any mailboxes to see messages sent to Hide My Email addresses.

  1. In Mail on iCloud.com, tap the folder you want to filter in the Mailboxes list.
  2. Tap the Filter Messages button above the message list. You can see the current filter next to “Filtered by.”
  3. Do one of the following:
    • Change the filter: Tap the current filter. In the pop-up menu, choose Only Hide My Email.
    • Stop filtering messages: Tap the Filter Messages button again."


Use Hide My Email in Mail on iCloud.com - Apple Support


Thank you for using Apple Support Communities. Have a good one.

Dec 28, 2022 10:21 AM in response to P_23_

Hi there P_23_,


If you are not receiving certain emails after using Hide My Email, first ensure you are following the information here to use this feature: Set up and use Hide My Email in iCloud+ on all your devices


If you are following those steps and this continues, the steps outlined here can resolve this issue: If you can't receive email on your iPhone, iPad, or iPod touch


If something else is occurring, please provide more details so we can further assist.


Cheers!




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I use the hide my email feature with my email and now I’m not getting emails that are supposed to be forwarded to me

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