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my i pad wont go into recovery mode, what do I do?

i have plugged my i pad into my mac and followed all directions to factory reset it and it just wont reset what do I do?


iPad Air 5 Wi-Fi, Cellular

Posted on Dec 26, 2022 6:14 PM

Reply
Question marked as Best reply

Posted on Dec 28, 2022 10:30 AM

Hi annamilan,


You may not need to put your iPad into recovery mode to restore it. Have you tried these steps yet: Restore your iPhone, iPad, or iPod to factory settings

If not, those steps may help with restoring your iPad.

Restore your device to factory settings

1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Connect your device to your computer.
3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode
4. Select your device when it appears on your computer. Learn what to do if your iPhoneiPad, or iPod touch is unresponsive or won't turn on. Or get help if your device doesn't appear on your computer.
5. Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.

6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.

7. After your device restores to factory settings, it restarts. Now you can set it up as new.

There are some situations when you might need to use recovery mode, as mentioned here: If you can't update or restore your iPad. If that's the case, then you'll need to follow the specific steps for your iPad model.

For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button.

Kind regards.

1 reply
Question marked as Best reply

Dec 28, 2022 10:30 AM in response to annamilan

Hi annamilan,


You may not need to put your iPad into recovery mode to restore it. Have you tried these steps yet: Restore your iPhone, iPad, or iPod to factory settings

If not, those steps may help with restoring your iPad.

Restore your device to factory settings

1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Connect your device to your computer.
3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode
4. Select your device when it appears on your computer. Learn what to do if your iPhoneiPad, or iPod touch is unresponsive or won't turn on. Or get help if your device doesn't appear on your computer.
5. Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.

6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.

7. After your device restores to factory settings, it restarts. Now you can set it up as new.

There are some situations when you might need to use recovery mode, as mentioned here: If you can't update or restore your iPad. If that's the case, then you'll need to follow the specific steps for your iPad model.

For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button.

Kind regards.

my i pad wont go into recovery mode, what do I do?

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