My old phone has been deactivated my new phone activated all before I had a chance to get anything off of old phone thru icloud. I’ve tried everything they gave me to get info off of old phone. Only thing in iCloud is just what has been done on new

Dumbdrum Said:

"My old phone has been deactivated my new phone activated all before I had a chance to get anything off of old phone thru iCloud. [...]How can I get everything off of my old phone. Nothing seems to work."

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Get this Unlocked.

Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...

Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I am assuming your old iPhone is not showing as deactivated or disabled, but rather that your cellular plan was deactivated on your old and yrn activated on your new, and that will not effect the transfer of contents.

Here is how to migrate your data:

… Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support

You will need to use the same Apple ID on both.