Problem in my account
My Appel id don’t open in iTunes
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Is this about the iTunes and AppStore account being disabled?
In that case you'll have to contact the official Apple Support about that, only they can help in this situation:
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If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.
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copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support