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My watch is not recognising anything

My watch keeps on asking me to put my passcode in and says update complete, it says to double click to unlock but nothing happens

Posted on Dec 27, 2022 5:20 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2022 6:06 AM

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 


1 reply
Question marked as Top-ranking reply

Dec 27, 2022 6:06 AM in response to CarolHeavyside

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 


My watch is not recognising anything

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