iPad set up
My new IPad is frozen at setting up my Apple ID. It has been stuck at the same screen for 12 hours. I tried the volume up, down and up again. What else should I do?
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
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Hi Bandit,
See the various suggestions about dealing with your frozen iPad in this document: If your iPad won't turn on or is frozen - Apple Support
Sections:
- If your screen is black or frozen
- If your device still won't turn on or start up
- If your device turns on but gets stuck during start up
- If you need more help Contact Apple Support Apple Support