You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my App Store account disabled?

Why was my account disabled?


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Dec 27, 2022 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 9:34 AM

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



2 replies
Question marked as Top-ranking reply

Dec 27, 2022 9:34 AM in response to Bonboy67

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



Dec 27, 2022 9:39 AM in response to Bonboy67

A disabled account typically happens for payment or security issues.


You didn’t specify which message, so here are the available options:


—Option 1–

When If your Apple ID is locked or disabled message appears, then there is an issue with your password authentication.


Click Here for step-by-step instructions.


—Option 2—

When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.


In this case, I recommend contacting Apple Support for help from an Apple advisor.


—Select the option that you need—


Need more help?

Why is my App Store account disabled?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.