You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes

I never used Itunes and a fee was charged from my account.

I want my money back.

iPhone 12 Pro Max, iOS 16

Posted on Dec 27, 2022 11:17 AM

Top-ranking reply

Raicya

Level 10

209,019 points

Posted on Dec 27, 2022 11:27 AM

A question: is the invoice from Apple?

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or scroll down and click report a problem.

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

View in context

Itunes

Similar questions