You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help to empty my App Store credit to change my country

I need help empty my App Store credit


[Re-Titled by Moderator]

Posted on Dec 27, 2022 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 2:58 PM

It is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

Fill in the field >Tell us what's going on<

 

2.                                                                                                      

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

 


2 replies
Question marked as Top-ranking reply

Dec 27, 2022 2:58 PM in response to kovan259

It is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

Fill in the field >Tell us what's going on<

 

2.                                                                                                      

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

 


I need help to empty my App Store credit to change my country

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.