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Icloud Drive in Iphone storage

On my girlfriend’s phone ( she has the iphone 8 ) when i go to iphone storage it says Icloud Drive uses 26GB. But when i go to icloud storage it only uses 4.7GB. How is this possible? And how do i fix it?

iPhone 8

Posted on Dec 27, 2022 4:20 PM

Reply
1 reply

Dec 28, 2022 5:05 PM in response to jayvanveen043

Hi jayvanveen043,



Looking at the screenshot, it appears that iCloud Photos may have been turned on and the processes have stopped as iCloud has run out of storage. It is also a possibility that she recently downgraded the iCloud storage to 5GB but the data has yet to update.


To see if this is just an issue with her iPhone, you can also check iCloud storage from another device using the steps here: Check your iCloud storage on any device – Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!

Icloud Drive in Iphone storage

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