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Apple Fitness + not working, screen turns black on Mac

I have an iPhone 13 Max Pro and a Mac computer (27 inch) that is only 1 year old. I have tried everything. Airplay and screen mirroring, to use fitness plus on my Mac - and it works for like 20 seconds and then the screen goes black every time. Why isn't this working?

iMac (24-inch, M1, 2021, 2 ports)

Posted on Dec 28, 2022 6:48 AM

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Posted on Jan 11, 2023 5:19 PM

And, when the screen goes black, the sound continues.

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Dec 29, 2022 8:28 AM in response to snowwhite47

Hello snowwhite47, 

Thank you for posting to the Apple Support Communities. 


Please try these troubleshooting steps first if you are noticing an issue when using AirPlay to stream Apple Fitness+ workouts to your Mac: 


  1. Restart your Mac
  2. Update macOS
  3. Restart your iPhone
  4. Update your iPhone
  5. Try using AIrPlay with other supported devices


Please reply back here with the results or contact Apple Support for more help. 

Cheers!

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Jan 11, 2023 4:46 PM in response to snowwhite47

Thank you for replying snowwhite47,


Are you able to connect your Mac and iPhone to a different network to test with?


If you only seem to notice this issue with your home network, please be sure to enable the: Recommended settings for Wi-Fi routers and access points before trying again. 


Please reply back with your results!

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Jan 11, 2023 5:28 PM in response to snowwhite47

snowwhite47,


Thanks for letting us know. That is certainly not the experience that we want you to have, and we are going to do everything we can to help you. With that being said, we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service Thank you for participating in the Apple Support Communities. Cheers!

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Apple Fitness + not working, screen turns black on Mac

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