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I’m trying to downgrade my plan, it’s allowing me to press “Done”, but there’s no change in the given time frame. What to do?

I’m trying to downgrade my plan, it’s allowing me to press “Done”, but there’s no change in the given time frame. What to do?

iPhone 7, iOS 15

Posted on Dec 28, 2022 9:07 AM

Reply
3 replies

Dec 28, 2022 11:32 AM in response to horizonadventure

horizonadventure wrote:

I get all the way through the storage-downgrade process (almost), but the “Done” button is grayed-out, and I cannot complete the iCloud downgrade. Trying to go from 200GB to 50GB of storage.
please help!


See the following from Downgrade or cancel your iCloud+ plan - Apple Support


Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


I’m trying to downgrade my plan, it’s allowing me to press “Done”, but there’s no change in the given time frame. What to do?

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