I need a new watch band and I cannot take the old one off

I need a new watch band and I cannot take the old one off

Posted on Dec 28, 2022 10:01 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2022 10:54 AM

If you followed these steps:

Change your Apple Watch band - Apple Support

(especially the 'Learn more' section) and still have problems, your best option may be to take it to an Apple Store and let them look at it. Don't force it. or you may break it.


2 replies

Jan 4, 2023 3:43 AM in response to cbrew

If the band doesn't disengage then this will need to be looked at by an Apple Store or Authorised Repair Provider. Apples current policy for bands not disengaging is to replace the watch and band together. This is subject to the warranty status so is likely to be chargeable as out of warranty given the length of time you've had the watch.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need a new watch band and I cannot take the old one off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.