Admin account and Guest account

Hi,

I don't know why I restart my MacBook air is going to the guest account login.

Do you know how to find my admin account?

When I am in the Guest account, the User&group did not show my admin account. And, When I try to unlock to find my admin account, the account and password did not work.

All my data was in the admin account. Could you help me to figure it out? Thank you!


Posted on Dec 28, 2022 3:45 PM

Reply
4 replies

Dec 29, 2022 1:10 PM in response to minchun

Hi minchun,


It sounds like you're unable to log in to your Administrator account, since you mentioned the account password didn't work. The steps in this article will help if you forgot the password: If you forgot your Mac login password.


This is important to note:

Make sure that you're at the login window
Login window showing password field
The login window appears after you turn on, restart, or log out of your Mac. It's not the same as the window you might see when waking your Mac from sleep or stopping the screen saver, though it uses the same password.

• If you see Shut Down, Restart, and Sleep buttons, you're at the login window. 
• If you see a Switch User button, click it to switch to the login window.
• If you see different buttons or no buttons, restart your Mac or press and hold its power button for up to 10 seconds, until it turns off. When your Mac restarts or turns on, it starts up to the login window.

If that's not what you need help with, reply with some additional information.


Regards.

Dec 29, 2022 1:33 PM in response to MVegas21

Hi,

First of all, thank you for your kind information.

Actually, I didn't forget my password. It's always showing an error sign.

Before your reply, I reboot my MacBook, and the new Administrator as well as my password are working now. The question is still there because I can not find my original administrator in the login window or in the User&group. Do you know how to find my original administrator to get all my data back? Thank you very much!

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Admin account and Guest account

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