stuck on gathering printer information

Stuck on gathering printer information on my iphone


iPad, iPadOS 15

Posted on Dec 28, 2022 4:58 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2022 1:22 PM

Hi shharvey455,



First, make sure your printer is listed in this resource as being AirPrint compatible: About AirPrint - Apple Support


We also recommend restarting your printer and iPad and keeping them updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Update your iPhone or iPad - Apple Support


Let us know how it goes.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 29, 2022 1:22 PM in response to shharvey455

Hi shharvey455,



First, make sure your printer is listed in this resource as being AirPrint compatible: About AirPrint - Apple Support


We also recommend restarting your printer and iPad and keeping them updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Update your iPhone or iPad - Apple Support


Let us know how it goes.


Cheers!

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stuck on gathering printer information

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