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App store

My App Store won't open meaning every time I try opening it the App Store closes right back

Posted on Dec 29, 2022 5:16 AM

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Question marked as Best reply

Posted on Dec 29, 2022 5:20 AM

There could be several reasons why the App Store is not opening on your device. Here are a few steps you can try to troubleshoot the issue:

  1. Check if your device is connected to the internet. The App Store requires an internet connection to function properly.
  2. Restart your device. Sometimes, simply restarting your device can resolve any minor issues that might be causing the App Store to crash.
  3. Check for updates. Make sure that your device is running the latest version of its operating system. You can check for updates by going to the "Settings" app, selecting "General," and then "Software Update."
  4. Check for restrictions. If the App Store is restricted on your device, it may not be able to open. To check for restrictions, go to the "Settings" app, select "Screen Time," and then "Content & Privacy Restrictions."
  5. Reset the App Store. If the above steps don't work, you can try resetting the App Store by deleting and then re-installing it. To do this, tap and hold the App Store icon until it begins to wiggle, then tap the "x" icon to delete it. Then, go to the App Store and re-install it.

If none of these steps help, you may need to contact Apple support for further assistance.

1 reply
Question marked as Best reply

Dec 29, 2022 5:20 AM in response to kee115

There could be several reasons why the App Store is not opening on your device. Here are a few steps you can try to troubleshoot the issue:

  1. Check if your device is connected to the internet. The App Store requires an internet connection to function properly.
  2. Restart your device. Sometimes, simply restarting your device can resolve any minor issues that might be causing the App Store to crash.
  3. Check for updates. Make sure that your device is running the latest version of its operating system. You can check for updates by going to the "Settings" app, selecting "General," and then "Software Update."
  4. Check for restrictions. If the App Store is restricted on your device, it may not be able to open. To check for restrictions, go to the "Settings" app, select "Screen Time," and then "Content & Privacy Restrictions."
  5. Reset the App Store. If the above steps don't work, you can try resetting the App Store by deleting and then re-installing it. To do this, tap and hold the App Store icon until it begins to wiggle, then tap the "x" icon to delete it. Then, go to the App Store and re-install it.

If none of these steps help, you may need to contact Apple support for further assistance.

App store

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