I need help with my IPhone—ICloud storage.

Pls tell me how to change info for ICloud Storage. I moved to another state-need address changed and changed bank accounts. Of course, Dec 2022 payment for storage was not made.

I have tried for hours and hours to make the change—but Apple will not allow me! HELP!

My phone is an iPhone 11

iPhone 11, iOS 15

Posted on Dec 29, 2022 10:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2022 1:17 PM

Hello DrJ0y,


Welcome to Apple Support Communities!

We can help get your payment details updated for your iCloud Storage payment.

Use these steps:

"Update your payment method on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete."


This Apple Support page has the full details: If you need to change or update your Apple ID payment method - Apple Support


We hope this helps to resolve the issue by updating your payment method to the new payment.

Cheers!

2 replies
Question marked as Top-ranking reply

Dec 30, 2022 1:17 PM in response to DrJ0y

Hello DrJ0y,


Welcome to Apple Support Communities!

We can help get your payment details updated for your iCloud Storage payment.

Use these steps:

"Update your payment method on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete."


This Apple Support page has the full details: If you need to change or update your Apple ID payment method - Apple Support


We hope this helps to resolve the issue by updating your payment method to the new payment.

Cheers!

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I need help with my IPhone—ICloud storage.

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