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I put my watch in water mode, went for a swim. "Ejected the water" and now the touch screen isn't responsive. I've restarted the watch several times, it turns on/off, the buttons all work, but the touch screen is not responsive.

The question is the above issue. What is going on, how do I fix, and is the device defective.

Posted on Dec 29, 2022 11:19 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2022 11:26 AM

You didn't state how old your watch is. Water resistance isn't a permanent condition and can diminish over time. Apple Watch can't be rechecked or resealed for water resistance. For more info, see:

About Apple Watch water resistance - Apple Support

I suggest your best option is to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Dec 29, 2022 11:26 AM in response to AppleIssue681

You didn't state how old your watch is. Water resistance isn't a permanent condition and can diminish over time. Apple Watch can't be rechecked or resealed for water resistance. For more info, see:

About Apple Watch water resistance - Apple Support

I suggest your best option is to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple


I put my watch in water mode, went for a swim. "Ejected the water" and now the touch screen isn't responsive. I've restarted the watch several times, it turns on/off, the buttons all work, but the touch screen is not responsive.

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