printer goes offline after ventura update

Try this:

Make sure the HP Envy 5546 is connected to Ethernet / WiFi

Reset the printing system on your Mac to solve a problem - Apple Support

Then go to the Mac App Store and install HP Smart which adds drivers for many HP Printers.

Add the printer back and test.

Hi James!

I have same issue since upgrading to Ventura; printer says "offline" since. (also says ink low but cartridges are full, having been replaced last month & printer only used a few times/month. I checked and ink is to the top in each so this is another red flag that the upgrade did something screwy with my printer)

It's a Brother MFC-J24420DW...Would I also go to Mac App Store (not sure where to find that but will google it) & search for my printer after I reset the printing system on my MBP? Tks!

The Brother support page doesn't provide a driver for macOS Ventura (yet). They still only list Monterey printer drivers. The printer is not on the list of Ventura 13 supported Brother printers.

The Brother MFC-J24420DW appears to be supported by AirPrint. Therefore, you may not need a traditional driver. I would attempt the Printing Reset procedure mentioned previously. Make sure the printer is connected to Ethernet / Wi-Fi and then re-add the printer. Also the printer firmware was last updated in 2020. If your firmware version is old it is recommended that you update the firmware.

Brother MFC-J24420DW Support Page:

https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=mfcj4420dw_us_eu

Well, I reset my printer using above instructions & found my my printer in a list, then had to "choose driver" which was either "auto" (didn't work) or a drop down where one selects the printer model to add it back. Was touch and go until I realized I had to scroll to find my model number (no instructions or help icon). Finally figured that out & selected the CUPS listed for my model #. Each time I clicked "add" I kept getting "an error occurred while trying to add the selected device".

Tried several times then had to answer door for appt.

An hour later, I tried one last time to "add" printer & this time it went right thru!

Just printed! But ink supply levels still screwy, now showing 2 inks full (correct) but "can't detect levels" for the other 2 colors (both are full). But as long as it prints...

Tks!

James - you are wonderful!

The "printing reset" procedure worked & I see that it's"Air Print", driver version 3.0. My old driver was 4.x.x, so does this mean I need to update driver or would Air Print have installed the latest version of their driver?

3.0 could be latest for AirPrint.

I don't think I've ever updated my Brother printer's firmware. Unless it's set to update automatially. Again, I'm clueless about all of this..)

Tks for your help!

Lynn