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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Forgot password for Mac Book Air. Device is approximately nine years old. Has not been used for at least six. Apple Tech via chat was not able to offer a solution
Varobert55 Said:
"Forgot password for Mac book air. Approximately nine years old. Has not been used for over five years. Apple support options did notvwprk: Forgot password for Mac Book Air. Device is approximately nine years old. Has not been used for at least six. Apple Tech via chat was not able to offer a solution"
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Troubleshooting a Locked Mac Account:
Reset this Using the Login Screen:
You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support
Varobert55 Said:
"Forgot password for Mac book air. Approximately nine years old. Has not been used for over five years. Apple support options did notvwprk: Forgot password for Mac Book Air. Device is approximately nine years old. Has not been used for at least six. Apple Tech via chat was not able to offer a solution"
-------
Troubleshooting a Locked Mac Account:
Reset this Using the Login Screen:
You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support
Begin with these instructions: If you can't reset your Mac login password - Apple Support.
Given the age of that Mac, the first few paragraphs that start with "If you're asked for..." probably will not work. That brings you to the next section, titled Use the Reset Password assistant. Follow them.
Forgot password for Mac book air. Approximately nine years old. Has not been used for over five years. Apple support options did notvwprk
