My new iPhone 13 don’t work with c type charger only with the regular
My phone doesn’t work with the c type and it’s the original charger
iPhone 13, iOS 16
My phone doesn’t work with the c type and it’s the original charger
iPhone 13, iOS 16
Hello Lisaxpizza,
Is the USB-C power adapter being used an Apple-branded one or a third-party one?
If you have access to test charging the iPhone with another USB-C power adapter, testing that out will help to rule out the current adapter as being the issue.
This page can also help with charging-related issues: If your iPhone or iPod touch won't charge
If you get any errors when trying to charge the device, the steps here may help:
If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons:
•Your iOS device might have a dirty or damaged charging port
•Your charging accessory is defective, damaged, or isn't Apple-certified
•Your USB charger isn't designed to charge devices
Follow these steps:
1. Remove any debris from the charging port on the bottom of your device.
2. Restart your iPhone or iPod touch.
3. Try a different USB cable or charger.
4. Make sure that you have the latest version of iOS.
5. Contact Apple Support to set up service.
Cheers.
Hello Lisaxpizza,
Is the USB-C power adapter being used an Apple-branded one or a third-party one?
If you have access to test charging the iPhone with another USB-C power adapter, testing that out will help to rule out the current adapter as being the issue.
This page can also help with charging-related issues: If your iPhone or iPod touch won't charge
If you get any errors when trying to charge the device, the steps here may help:
If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons:
•Your iOS device might have a dirty or damaged charging port
•Your charging accessory is defective, damaged, or isn't Apple-certified
•Your USB charger isn't designed to charge devices
Follow these steps:
1. Remove any debris from the charging port on the bottom of your device.
2. Restart your iPhone or iPod touch.
3. Try a different USB cable or charger.
4. Make sure that you have the latest version of iOS.
5. Contact Apple Support to set up service.
Cheers.
I may be misunderstanding your question but just to make sure you are connecting everything properly … the lightning (regular) part of the cable goes into the iPhone. The USB-C section plugs into an adapter. This is how it works with my iPhone 13.
My new iPhone 13 don’t work with c type charger only with the regular