My new iPhone 13 don’t work with c type charger only with the regular

My phone doesn’t work with the c type and it’s the original charger

iPhone 13, iOS 16

Posted on Dec 29, 2022 6:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2022 7:39 AM

Hello Lisaxpizza,


Is the USB-C power adapter being used an Apple-branded one or a third-party one?

If you have access to test charging the iPhone with another USB-C power adapter, testing that out will help to rule out the current adapter as being the issue.


This page can also help with charging-related issues: If your iPhone or iPod touch won't charge


If you get any errors when trying to charge the device, the steps here may help:


If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons:
•Your iOS device might have a dirty or damaged charging port
•Your charging accessory is defective, damaged, or isn't Apple-certified
•Your USB charger isn't designed to charge devices

Follow these steps:
1. Remove any debris from the charging port on the bottom of your device.
2. Restart your iPhone or iPod touch.
3. Try a different USB cable or charger.
4. Make sure that you have the latest version of iOS.
5. Contact Apple Support to set up service.


Cheers.



2 replies
Question marked as Top-ranking reply

Dec 31, 2022 7:39 AM in response to Lisaxpizza

Hello Lisaxpizza,


Is the USB-C power adapter being used an Apple-branded one or a third-party one?

If you have access to test charging the iPhone with another USB-C power adapter, testing that out will help to rule out the current adapter as being the issue.


This page can also help with charging-related issues: If your iPhone or iPod touch won't charge


If you get any errors when trying to charge the device, the steps here may help:


If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons:
•Your iOS device might have a dirty or damaged charging port
•Your charging accessory is defective, damaged, or isn't Apple-certified
•Your USB charger isn't designed to charge devices

Follow these steps:
1. Remove any debris from the charging port on the bottom of your device.
2. Restart your iPhone or iPod touch.
3. Try a different USB cable or charger.
4. Make sure that you have the latest version of iOS.
5. Contact Apple Support to set up service.


Cheers.



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My new iPhone 13 don’t work with c type charger only with the regular

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