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Refunded an app that I bought with a gift card and I’m not sure where the money went

I’m not sure where my money went and it’s been more than 48 hours since the refund request was authorized, i checked the balance on my gift card and the money isn’t there.

iPad, iPadOS 15

Posted on Dec 30, 2022 12:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2022 12:44 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)  


1 reply
Question marked as Top-ranking reply

Dec 30, 2022 12:44 AM in response to Maesoftie

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)  


Refunded an app that I bought with a gift card and I’m not sure where the money went

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