Freestyle libre2 sensor doesn’t scan
Hello
my freestyle Libre 2 sensor has stopped scanning with my iPhone 8 iOS 15.6.1. What can I do to source the fault snd fix it please? I’m quite stuck without my Libre app!!
thank you
Claire
iPhone 8
Hello
my freestyle Libre 2 sensor has stopped scanning with my iPhone 8 iOS 15.6.1. What can I do to source the fault snd fix it please? I’m quite stuck without my Libre app!!
thank you
Claire
iPhone 8
I suggest that you contact Freestyle Libre app developer/support team and make sure their sensor and their app are okay, using these instructions:--> How to contact an app developer
If the issue persists, contact Apple Support directly, using this link:--> Contact Apple for support and service
Regards
Giulio
I suggest that you contact Freestyle Libre app developer/support team and make sure their sensor and their app are okay, using these instructions:--> How to contact an app developer
If the issue persists, contact Apple Support directly, using this link:--> Contact Apple for support and service
Regards
Giulio
Hi I did that and they reset the app and then told me to change sensor but even the new sensor isn’t scanning hence my concern it is due to my iPhone
So, as already suggested, contact Apple Support directly (they have tools to check your device remotely).
Freestyle libre2 sensor doesn’t scan