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I want to get my App Store money back to my card

I added money to my App Store account to download Minecraft but it didn’t let me so now I want to get the money back to my card but I can’t figure that out.

iPhone 7

Posted on Dec 30, 2022 2:56 AM

Reply
Question marked as Best reply

Posted on Dec 30, 2022 3:21 AM

1.

I added money to my App Store account to download Minecraft but it didn’t let me


Do you mean you cannot download Minecraft after you add funds to your Apple ID balance?

If so, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

2.

so now I want to get the money back to my card but I can’t figure that out.

First check whether point 1. succeeds, for the next time you still need to use your Apple ID balance as your default payment.

Because if you want to make purchases or update / download apps, including free apps, you need to have a payment method on file.


To transfer the amount back to your account, you must complete the following steps, see -> Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


3 replies
Question marked as Best reply

Dec 30, 2022 3:21 AM in response to kiarelyserrano

1.

I added money to my App Store account to download Minecraft but it didn’t let me


Do you mean you cannot download Minecraft after you add funds to your Apple ID balance?

If so, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

2.

so now I want to get the money back to my card but I can’t figure that out.

First check whether point 1. succeeds, for the next time you still need to use your Apple ID balance as your default payment.

Because if you want to make purchases or update / download apps, including free apps, you need to have a payment method on file.


To transfer the amount back to your account, you must complete the following steps, see -> Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


Dec 30, 2022 8:30 AM in response to kiarelyserrano

OK.

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

I want to get my App Store money back to my card

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