iPhone 13 Sim card not supported

Hey , I got this phone for Christmas from my brother , and when I try to change my sim card in it , it says ; SIM CARD NOT SUPPORTED . I went in store to the company I am with ( vidéotron ) They said that is cause the phone is blocked with the other company that brother got it from ( Bell ) . They both told us we need to contact you so you can have more details on the phone ?


[Edited by Moderator]

iPhone 13

Posted on Dec 30, 2022 6:31 AM

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Posted on Dec 30, 2022 7:57 AM

OK… The phone is carrier locked. ONLY the carrier it is locked to can unlock it. You’ll have to work it out with them.


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iPhone 13 Sim card not supported

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