Trying to resolve a message "encryption credentials have expired". Using MacBook Air OS 13.0.1 and an Epson 7620 printer. Computer won't allow printing, have deleted and reinstalled printer, etc.
Any assistance appreciated!
AB
MacBook Air 13″, macOS 13.0
This error occurs when the Printer's web certificate has expired.
For me, to resolve this problem, I had to go to the printer's web interface, typically using https://<your_printer_name>.local/ and from there, you go to the following menu option:
Network Security Settings -> SSL/TLS -> Certificate.
From there, you choose the "Update" button form the "Self-signed Certificate" section.
This will have you go through the generation of a new self-signed certificate for your printer's web GUI which is also what Apple uses as it goes over HTTPS when communicating with your printer. I left the "10 year" suggested value for the "Certificate Validity (year)" field, this way I don't run into this problem for quite a long time.
Following that certificate update, I removed and re-added the printer from the Apple settings, didn't need to go through any of the Epson utilities.
I hope this helps!
This error occurs when the Printer's web certificate has expired.
For me, to resolve this problem, I had to go to the printer's web interface, typically using https://<your_printer_name>.local/ and from there, you go to the following menu option:
Network Security Settings -> SSL/TLS -> Certificate.
From there, you choose the "Update" button form the "Self-signed Certificate" section.
This will have you go through the generation of a new self-signed certificate for your printer's web GUI which is also what Apple uses as it goes over HTTPS when communicating with your printer. I left the "10 year" suggested value for the "Certificate Validity (year)" field, this way I don't run into this problem for quite a long time.
Following that certificate update, I removed and re-added the printer from the Apple settings, didn't need to go through any of the Epson utilities.
I hope this helps!
Thank you YanAvery, this is actually the correct solution. If you go to your printer's webpage (Open the print queue > Click the Gear and select Show Printer Web Page...). If Safari is your default web browser, it will say This Connection is Not Private with an option to view the certificate. Mine expired on 12/29/2022. Following these direction updated the certificate. It now expires 1/8/2033 and I can print. This is the solution to fix it correctly while maintaining security.
I ended up deleting all the drivers, switching the printer and laptop off for 15 minutes and then installing a driver from Epson directly (you have to make sure that it's set to 13.x which it does not autodetect). Using Epson to install the printer instead of the Apple System interface.
A different/easier way to choose AirPrint instead of Secure AirPrint: in AddPrinter, hold the Option key down while selecting the printer - that should show both AirPrint and Secure AirPrint in the Use menu.
Hope this helps.
"This error occurs when the Printer's web certificate has expired.
For me, to resolve this problem, I had to go to the printer's web interface, typically using https://<your_printer_name>.local/ and from there, you go to the following menu option:
..."
This did the trick! Thank you YanAvery.
I tried all the "advice" from several web sites and NONE worked! Spent several frustrating hours to no avail ...
Saw the timystic and mmitchel posts ... Deleted the existing Epson drivers. Went to the Epson website and downloaded the installation program, launched it, installed the software and made sure the Wireless SSID I wanted was set up on the printer .... BAM! Everything now works!
I deleted the printer, reinstalled it ... deleted all the printers and reset the printer system settings, restarted the computer, etc. First five times times it did not help. Did it again ... and 6th time was the charm.
So I have absolutely no idea what the actual solution was, but I'm working again.
Go to timystic's advice above: "I ended up deleting all the drivers, switching the printer and laptop off for 15 minutes and then installing a driver from Epson directly (you have to make sure that it's set to 13.x which it does not autodetect). Using Epson to install the printer instead of the Apple System interface."
That is what worked for my on two Macs using 13.1.
I followed the directions someone posted I uninstalled my printer, put it I. The trash folder, then shut everything down when I returned I installed a new printer but selected AirPrint and it worked . Thanks for you help I do appreciate it.
Firstly, I would update to 13.1 to see if that helps. If that doesn't resolve the issue, try this:
https://appletoolbox.com/encryption-credentials-have-expired-mac/
@MamaShelz, did you try this method?
https://epson.com/support/epson-connect-printer-setup-for-mac-os-x
Nothing for Apple to fix, it's an issue with the printer's web SSL certificate. Check my prior post on how to resolve this in your Epson printer configuration.
Why do you say this cert is valid? Unless you are in a timezone that has already reached Feb 9, 2023, this cert is not yet valid. It will be valid starting tomorrow though ... At the time of this writing, it is currently Feb 8, 2023 8:48am EST. This certificate will be valid from Feb 9, 2023 all the way up to Feb 6, 2033 ... So either you are patient and wait until tomorrow or re-generate a new certificate that's valid as early as today.
Mine is a WF-4630 also. Library is found in Finder>Locations>Macintosh HD>Library.
Be sure to download the new driver from Epson per the link Timystic cited.
I have the same issue came up only after updating to Ventura 13.1. Per those apple toolbox instructions, how do you change the driver from Secure AirPrint to AirPrint?
I have tried deleting the printer, turning off devices and reinstalling the printer but unsure how to try changing that driver.
encryption credentials have expired message
