icloud

i cant log in into my old icloud because i dont have the access to the email linked to the icloud. anyone can help or how to contact apple support???

Posted on Dec 30, 2022 9:45 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2022 2:39 PM

Hi there amirul92,


Thanks for your post to Apple Support Communities. Our first recommendation is to make sure you've walked through the steps outlined in this article: If you forgot your Apple ID password


You can try to reset your password using this website here: Recover Your Apple ID


If needed, reach out to Apple Support here: Get Support


You can also find the Apple Support phone number for your region at this link: Contact Apple for support and service


Keep in mind your Apple ID uses an email address, however it is separate from the actual email address' account. Once you are able to access your Apple ID account, you can change the email address associated with it to one which is current for you: Change your Apple ID


Best regards.

4 replies
Question marked as Top-ranking reply

Dec 31, 2022 2:39 PM in response to amirul92

Hi there amirul92,


Thanks for your post to Apple Support Communities. Our first recommendation is to make sure you've walked through the steps outlined in this article: If you forgot your Apple ID password


You can try to reset your password using this website here: Recover Your Apple ID


If needed, reach out to Apple Support here: Get Support


You can also find the Apple Support phone number for your region at this link: Contact Apple for support and service


Keep in mind your Apple ID uses an email address, however it is separate from the actual email address' account. Once you are able to access your Apple ID account, you can change the email address associated with it to one which is current for you: Change your Apple ID


Best regards.

Jan 9, 2023 10:49 AM in response to amirul92

Hello amirul92,


If you do not have access to the primary email on your Apple ID, then you'd want to try to reset the Apple ID password using the information here: If you forgot your Apple ID password


Once you've reset the Apple ID password, you can then change the email address on file: Change your Apple ID


You'd need to take these steps yourself, as no one else would have access your Apple ID account.


If needed, you can contact Apple Support directly here: Official - Apple Support


Wishing you well, take care.

Jan 8, 2023 8:55 PM in response to amirul92

amirul92 Said:

"icloud: i cant log in into my old icloud because i dont have the access to the email linked to the icloud. anyone can help or how to contact apple support???"

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Changing the Phone Number:


Contact Apple Store Support:

These ae just User-to-User forums. You need to change this yourself. No on here has access to your Apple Account (which is a good thing, BTW). So, call Apple, informing an Apple Rep that you want to change the assigned phone number to your account. If permitted, the Apple Rep would make the change.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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