Volume is too low

Hello gilman2001,

To help us get a better understanding of the issue, we’d like to ask a few questions.

1. Is the issue with all sound, or does it only happen with sound when using a certain app?
2. Were any changes made to your device or its settings before this issue began? If so, what changes were made?
3. Does the issue only happen when using the built-in internal speakers, or does it happen using other sound output sources as well?

The above details will help us plan how to proceed.

Please also check out this link, which has information on managing your Mac volume, and may help: Turn your Mac volume up or down

Turn your Mac volume up or down

• To change the volume on your Mac, click the Sound control  in the menu bar or Control Center, then drag the slider to adjust the volume (or use the Control Strip).

If the Sound control isn’t in the menu bar, choose Apple menu  > System Settings, then click Control Center  in the sidebar. (You may need to scroll down.) Click the pop-up menu next to Sound on the right, then choose whether to show Sound in the menu bar all the time or only when it’s active.

If the issue is only happening with the internal speakers, please be sure to review all of the information outlined in the link you came from, which may be helpful as well: If the internal speakers on your Mac aren't working

Thanks!