You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple Watch says unable to check for updates checking for software updates failed because you are not connected to the Internet

I have my Apple Watch and it’s saying unable to check for updates. Checking for a software update failed because you are not connected to the Internet. I am connected to the Internet also to my watch. But it keeps on saying that it’s not connected. Why is this happening?

Posted on Dec 30, 2022 1:20 PM

Reply
1 reply

Dec 30, 2022 1:57 PM in response to Poynor Real Estate Team

Concentrate on getting the Wi-fi connection clean

·      Reset the router to factory settings (menu or paper clip) – even if all other devices connect OK!

·      On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

·      If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management

·      Try iphone settings, Privacy & Security, Location Services, Systems Services(at the bottom), turn off Networking & Wireless.

·      Try turning off Private Address in the iphone Wi-Fi connection’s settings (i)

 Then power off the Watch and power off the iphone.

Turn on the the iphone. Turn on the Watch.

Try again.

My Apple Watch says unable to check for updates checking for software updates failed because you are not connected to the Internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.