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flower79 Author

Level 1

5 points

your payment could not be completed

what the reason behind getting your "payment could not be completed" despite changing series of payment method

iPhone 12 Pro Max, iOS 16

Posted on Dec 30, 2022 2:02 PM

Top-ranking reply

Raicya

Level 10

213,187 points

Posted on Dec 30, 2022 2:13 PM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.

If you want to change your card, add first the new card, then remove the old one.
or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

Click here for more support and assistance.

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