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Level 1

4 points

The Apple Device You Sold Me is iCloud Locked - Please Unlock It

Hi,

I recently bought an Apple device from you but when I try to set it up is asks me for the Apple ID of the previous owner. Before I can setup the device and use it you need to remove your Apple ID from it.

Thanks!

[Personal Information Edited by Moderator]

Posted on Dec 31, 2022 2:24 AM

Best reply

Jack-19

Level 8

45,872 points

Posted on Dec 31, 2022 2:31 AM

A device from Apple does not have Activation Lock. It might if you bought from a third-party.

To learn more and remove it, see:

Jack

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The Apple Device You Sold Me is iCloud Locked - Please Unlock It

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