MacBook Pro 14 M1 Pro Bluetooth issues
Hi All,
Happy New year!
I've had my MacBook Pro 14 M1 Pro now for around 2 months and from the get go I've had a really annoying issue with my bluetooth, I first noticed the issues whilst taking Teams calls using my work headset, the audio at random would stutter. Thinking it was my headset I updated the firmware, completed a reset, deleted it from my bluetooth device list to reconnect it and also replaced it but the issue was still there, I have the same issue with my AirPod Pros. Over time I noticed it whilst using my Magic Track pad, randomly the mouse would become choppy whilst moving it around, also had the issue with a Magic Mouse and less noticeable the Magic keyboard.
I've reset the bluetooth module not he Mac, removed all bluetooth devices and re-added them, disconnected all peripheral devices (docking station, screens etc), disabled WiFi and used a USB Nic for internet access but still no joy. My most recent attempt to clear it was a fresh rebuild, I reinstalled Ventura and rather doing a Time Machine restore I manually set everything back up but this didn't help. I had the same issue with Monterey which it came with. I've Googled and tried other fixes such as disabling AirPlay device handoff but no joy. The built in track pad has no problem and playing audio through the built in speakers also has no issues.
I've been working with Apple tech support for some time now but they cannot identify the issue, so now reaching out to you guys to see if you've run into this issue and can offer any advice? It's extremely frustrating, it's completely random, sometimes it wont happen for days then it will happen a lot, I cannot recreate it, it happens at my home office and work. I don't have any issues with the Bluetooth on my iPhone whilst using my AirPod pros or my work Windows laptop.
I've had issues with Apple products over the years and they've been great in getting it sorted, but this one they are struggling to determine what the issue is and not making any progress in resolving it.
Thanks
MacBook Pro Apple Silicon